Shipping Policies

Shipping Policy

Thank you for shopping at Saddlery Goods. We're committed to delivering exceptional products and service to our customers. This Shipping Policy outlines the terms and conditions for the delivery of products purchased from our website www.saddlerygoods.com (the "Website").

1. Processing Time

a. All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates

a. Shipping charges for your order will be calculated and displayed at checkout.

b. We offer standard shipping options. Delivery times are estimated and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

3. Order Tracking

a. You will receive a shipment confirmation email containing tracking information once your order has shipped. The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

a. Saddlery Goods is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

a. Saddlery Goods is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

By placing an order through our Website, you acknowledge and accept the terms outlined in this Shipping Policy.